September 17, 2020

Beginning October 15th we will be welcoming guests back to Maui.  All incoming guests will be required to follow the State of Hawaii 72-hour pre-testing program.  For additional questions or details visit https://hawaiicovid19.com/travel/#travel-FAQs or please contact us at 1-866-284-2544.

July 13, 2020

We know that you are as excited as we are to welcome you back to Maui. We also understand that our guests’ expectations for cleaning and disinfection have changed. That’s why Ali’i Resorts created the Ali’i Resorts AlohaSafeStay program to help deliver a cleaner, safer stay for our guests.

Learn More About Aloha Safe Stay

June 25, 2020

Please note that reservations will not be accepted for arrival dates which are prohibited by the Hawaiian government proclamation. For questions, email us at info@aliiresorts.com.

Read the latest on Governor Ige’s announcement for a quarantine-free stay option.


The safety of our guests is a top priority for Ali’i Resorts. Guests are calling in daily and our hearts go out to everyone affected by the countless changes in world travel.  We are working to make these necessary changes easier by adding temporary flexibility to our change and cancel policies.  We know that with a focus of helping each other and showing compassion that we lift each other up.  With that in mind, we are offering simple, straight forward peace of mind changes.

Existing Reservations & Trip Postponements

All existing reservations that arrive within the next 60 days with concerns relating to COVID-19 may be moved at no charge for any time within 1 year from the original arrival date. Funds will be held as a dollar for dollar credit in order to allow for time to rebook. Credits may be transferred to third parties one time by written notice to info@aliiresorts.com. Transfers of credits are confirmed with written confirmation from Ali’i Resorts. Credits are valid from one year of original arrival date. Final payment due dates have been temporarily adjusted to be due 30 days prior to arrival.

Flight Adjustments

Due to airlines adjusting flight schedules and lift, we will allow guests to adjust days of stay inside of final payment pending availability and minimum stay requirements. For flights that are canceled and not rescheduled, funds paid will be used as a dollar for dollar credit on a future stay.  Credits may be transferred to third parties one time by written notice to info@aliiresorts.com. Transfers of credits are confirmed with written confirmation from Ali’i Resorts. Credits are valid from one year of the original arrival date.

New Reservations

To help you book with confidence, this also applies to new bookings.  Bookings made within the next 60 days may move their reservations within 1 year from the original arrival date with no change fee should they have concerns relating to COVID-19.  

Stay with Peace of Mind

Ali’i Resorts wants you to have a worry-free vacation.  We are placing an emphasis on disinfecting contents and surfaces in preparation for stay.  Complimentary housekeeping services and in-person greets have been suspended to help limit your exposure.  We continue to refine our scheduling, treatments, and methods for maximum safety.

We are closely monitoring updates from the CDC, local, state, and federal authorities and adjusting, as necessary. We appreciate your cooperation and compassion during these difficult times for all and we sincerely look forward to welcoming you back to Maui.

We want to thank our residents, families, and team members for their understanding, cooperation, and words of support in recent days. We are humbled by and appreciative of the trust you place in us every day.


Ali’i Resorts Commitment to You During Covid-19

A note to our Owners, Guests, Vendors, and Employees;

Ali’i Resorts takes the Coronavirus very seriously and is following public health directions. In addition, we are also implementing a new health and safety program called Ali’i Resorts AlohaSafeStay

Here’s what we’re doing as we evolve this program.

Ali’i Resorts Enhanced Cleaning

We are following CDC guidelines and remain focused on correct cleaning and disinfecting protocols. The safety and health of our guests, owners, staff, and vendors are of utmost importance. 

In response to coronavirus COVID-19, Ali’i Resorts is emphasizing suggested measures on appropriate hygiene standards and following the guidance of the CDC and WHO. Guidelines of global and local health authorities are being followed for the health and safety of all. 

The cleaning and disinfecting solutions we are implementing are rated to sanitize and remove COVID-19 and other viruses. We are also implementing new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects.

We are dedicating extra time to clean and disinfect high touch areas such as doorknobs, electronic locks, sink faucets, remote controls, light switches, countertops, refrigerator handles, stove, and oven controls, thermostats, bedstand top and drawer handles and wall areas around the toilet. 

Learn More About Aloha Safe Stay

Ali’i Resorts Health & Safety Plan

Our housekeepers and maintenance teams are receiving ongoing cleaning and disinfecting and safety briefings and enhanced operating protocols.

We have adjusted our check-in and check-out time to allow more time for all cleanings. This will allow all cleaning staff extra time to clean and disinfect our rentals. 

Our laundry team continues to clean linens off-site in our commercial washers and dryers that are heated to the suggested temperature by the WHO. 

Cleaning products (PEROXIDE MULTI-SURFACE CLEANER AND DISINFECTANT RTU) are graded by the EPA and approved for use against emerging enveloped viral pathogens and can be used during the current novel coronavirus outbreak. In-person greets have been suspended for staff and guest safety.  This is being replaced with a digital greet.  

For stays that qualify for daily housekeeping services, we will now be offering an exchange program. This will ensure linens and amenities are exchanged on the appropriate days but are now contactless. Ali’i Resorts staff will be provided with gloves and masks.

Questions About Coronavirus COVID-19 

Where can I get tested?

Learn about the labs providing testing for both anti-bodies and COVID here.

What preventive steps can be taken?

Our daily behaviors can help stop the spread of this virus. 

Some items include: 

  • Washing your hands with soap and water for a minimum of 20 seconds
  • Using an alcohol-based hand sanitizer (when not visibly soiled)
  • Covering your mouth and nose with a tissue when coughing or sneezing
  • Disposing of used tissue in the wastebasket
  • Coughing or sneezing into an elbow or upper sleeve if a tissue is not available; not touching your eyes nose, and mouth with unwashed hands
  • Preventing unnecessary personal contact with sick people such as kissing, sharing cups or eating utensils.

 What are the symptoms of COVID-19?

Fever, fatigue, shortness of breath, chills, headache, sore throat, loss of smell or taste.

What should I do if I suspect I have COVID-19?

If you believe you have been exposed to COVID-19 or display signs of COVID-19 while you are staying with us, please seek out medical treatment as soon as possible.  Our vacation rentals across South Maui and West Maui have multiple health facilities nearby.  Before going to a clinic or medical facility please call ahead for current COVID 19 intake policies.  If it is an emergency call 911.  

 Medical Facilities & Clinics South and West Maui:

Maui Memorial Medical Center (Hospital Central Maui)
221 Mahalani St. Wailuku, HI 96796
(808) 244-9056

Maui Medical Group (South Maui)
2349 S Kihei Rd Kihei, HI 96753
(808) 270-1528 

Kihei-Wailea Medical Center (South Maui)
221 Piikea Ave. Kihei, HI 96753
(808) 808-874-8100

Maui Medical Group (West Maui)
130 Prison St Lahaina HI 96761
(808) 661-0051

Urgent Care West Maui (West Maui)
2580 Kekaa Dr #111 Lahaina, HI 96761
(808) 667-9721

Update June 25, 2020

Please note that reservations will not be accepted for arrival dates which are prohibited by the Hawaiian government proclamation. For questions, email us at info@aliiresorts.com.

Read the latest on Governor Ige’s announcement for a quarantine-free stay option.


The safety of our guests is a top priority for Ali’i Resorts. Guests are calling in daily and our hearts go out to everyone affected by the countless changes in world travel.  We are working to make these necessary changes easier by adding temporary flexibility to our change and cancel policies.  We know that with a focus of helping each other and showing compassion that we lift each other up.  With that in mind, we are offering simple, straight forward peace of mind changes.

Existing Reservations For Upcoming Travel

Postponements

All existing reservations that arrive within the next 60 days with concerns relating to COVID-19 may be moved at no charge for any time within 1 year from the original arrival date. Funds will be held as a dollar for dollar credit in order to allow for time to rebook. Credits may be transferred to third parties one time by written notice to info@aliiresorts.com. Transfers of credits are confirmed with written confirmation from Ali’i Resorts. Credits are valid from one year of original arrival date. Final payment due dates have been temporarily adjusted to be due 30 days prior to arrival.

Flight Adjustments

Due to airlines adjusting flight schedules and lift, we will allow guests to adjust days of stay inside of final payment pending availability and minimum stay requirements. For flights that are canceled and not rescheduled, funds paid will be used as a dollar for dollar credit on a future stay.  Credits may be transferred to third parties one time by written notice to info@aliiresorts.com. Transfers of credits are confirmed with written confirmation from Ali’i Resorts. Credits are valid from one year of the original arrival date.

New Reservations For Future Travel

To help you book with confidence, this also applies to new bookings.  Bookings made within the next 60 days may move their reservations within 1 year from the original arrival date with no change fee should they have concerns relating to COVID-19.  

Stay with Peace of Mind             

Ali’i Resorts wants you to have a worry-free vacation.  We are placing an emphasis on disinfecting contents and surfaces in preparation for stay.  Complimentary housekeeping services and in-person greets have been suspended to help limit your exposure.  We continue to refine our scheduling, treatments, and methods for maximum safety.

We are closely monitoring updates from the CDC, local, state, and federal authorities and adjusting, as necessary. We appreciate your cooperation and compassion during these difficult times for all and we sincerely look forward to welcoming you back to Maui.

We want to thank our residents, families, and team members for their understanding, cooperation, and words of support in recent days. We are humbled by and appreciative of the trust you place in us every day.


Ali’i Resorts Commitment to You During Covid-19

A note to our Owners, Guests, Vendors, and Employees;

Ali’i Resorts takes the Coronavirus very seriously and is following public health directions. In addition, we are also implementing a new health and safety program called Ali’i Resorts AlohaSafeStay.

Here’s what we’re doing as we evolve this program.

Ali’i Resorts Enhanced Cleaning 

We are following CDC guidelines and remain focused on correct cleaning and disinfecting protocols. The safety and health of our guests, owners, staff, and vendors are of utmost importance.

In response to coronavirus COVID-19, Ali’i Resorts is emphasizing suggested measures on appropriate hygiene standards and following the guidance of the CDC and WHO. Guidelines of global and local health authorities are being followed for the health and safety of all.

The cleaning and disinfecting solutions we are implementing are rated to sanitize and remove COVID-19 and other viruses. We are also implementing new technologies like electrostatic sprayers with disinfecting mist and ultraviolet light to sanitize surfaces and objects.

We are dedicating extra time to clean and disinfect high touch areas such as doorknobs, electronic locks, sink faucets, remote controls, light switches, countertops, refrigerator handles, stove, and oven controls, thermostats, bedstand top and drawer handles and wall areas around the toilet.

Ali’i Resorts Health & Safety Plan

Our housekeepers and maintenance teams are receiving ongoing cleaning and disinfecting and safety briefings and enhanced operating protocols.

We have adjusted our check-in and check-out time to allow more time for all cleanings. This will allow all cleaning staff extra time to clean and disinfect our rentals.

Our laundry team continues to clean linens off-site in our commercial washers and dryers that are heated to the suggested temperature by the WHO.

Cleaning products (PEROXIDE MULTI-SURFACE CLEANER AND DISINFECTANT RTU) are graded by the EPA and approved for use against emerging enveloped viral pathogens and can be used during the current novel coronavirus outbreak. In-person greets have been suspended for staff and guest safety.  This is being replaced with a digital greet.

For stays that qualify for daily housekeeping services, we will now be offering an exchange program. This will ensure linens and amenities are exchanged on the appropriate days but are now contactless. Ali’i Resorts staff will be provided with gloves and masks.

Questions About Coronavirus COVID-19

What preventive steps can be taken?

Our daily behaviors can help stop the spread of this virus.

Some items include:

  • Washing your hands with soap and water for a minimum of 20 seconds
  • Using an alcohol-based hand sanitizer (when not visibly soiled)
  • Covering your mouth and nose with a tissue when coughing or sneezing
  • Disposing of used tissue in the wastebasket
  • Coughing or sneezing into an elbow or upper sleeve if a tissue is not available; not touching your eyes nose, and mouth with unwashed hands
  • Preventing unnecessary personal contact with sick people such as kissing, sharing cups or eating utensils.

What are the symptoms of COVID-19?

Fever, fatigue, shortness of breath, chills, headache, sore throat, loss of smell or taste.

What should I do if I suspect I have COVID-19?

If you believe you have been exposed to COVID-19 or display signs of COVID-19 while you are staying with us, please seek out medical treatment as soon as possible.  Our vacation rentals across South Maui and West Maui have multiple health facilities nearby.  Before going to a clinic or medical facility please call ahead for current COVID 19 intake policies.  If it is an emergency call 911.

Medical Facilities & Clinics South and West Maui:

Maui Memorial Medical Center (Hospital Central Maui)
221 Mahalani St. Wailuku, HI 96796
(808) 244-9056

Maui Medical Group (South Maui)
2349 S Kihei Rd Kihei, HI 96753
(808) 270-1528 

Kihei-Wailea Medical Center (South Maui)
221 Piikea Ave. Kihei, HI 96753
(808) 808-874-8100

Maui Medical Group (West Maui)
130 Prison St Lahaina HI 96761
(808) 661-0051

Urgent Care West Maui (West Maui)
2580 Kekaa Dr #111 Lahaina, HI 96761
(808) 667-9721